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What is Shopmobility?

Shopmobility is a scheme that hires scooters and wheelchairs to enable those with limited mobility to use the facilities in central Hartlepool . It is for anyone, whatever age, with limited mobility, short or long-term.

Shopmobility is a Registered Charity and a project of Hartlepool Access Group which is sponsored by Hartlepool Borough Council as well as local businesses, industry, trusts and other charities. Their generosity is much appreciated, as are our volunteers, without whom the scheme could not operate.

Shopmobility is now well established in hundreds of towns and cities across the country. If you are travelling further-a-field and think you may need the same assistance as you require in Hartlepool , then ask at our Reception for information.

What equipment is available?

We have walking sticks, walkers, crutches, three and four wheeled scooters, manual wheelchairs and electric wheelchairs.

Booking Equipment

Booking is advisable to avoid disappointment. You can book by calling into Shopmobility or by telephone us on 01429 861777. Please do not leave bookings on the voicemail, but if you leave your name and telephone number we will return your call as soon as we can to you to confirm availability and take your booking.

Car Parking

Limited Free parking may be reserved in the car park behind the Shopmobility office. Equipment can be brought to your car if required.


Limited trained volunteer escorts are available to accompany you should you require this service. Advanced booking is required.

How do I Join?

Simply call into Shopmobility and complete a registration form to join our membership scheme. You will be asked to produce two forms of identification, e.g. benefit book, driving licence, utility bill and two passport size photographs.


You will be issued with a membership card. There is an hourly fee of £1.00 for manual wheelchairs, £1.25 for powered equipment and Special arrangements can be made for group membership. Please ask for details.


When you have registered, we will advise you which is the most suitable vehicle for your needs. We will provide training until we are happy that you are in control and you are confident using the equipment.

Hire of Manual Chairs

Shopmobility now have manual wheelchairs for overnight and holiday hire at a cost of £5.00 per day, £20.00 per week and £30.00 per fortnight.

Volunteers Needed

Volunteers are always needed to help run the scheme. If you think you could help, then please call at Shopmobility or contact us for an application form and interview.

Regional Shopmobility's


Durham www.shopmobility

Gateshead www.shopmobility



Redcar www.shopmobility

South Shields


Sunderland www.shopmobility